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Everything you need to know about KYC verification

Easy Guide to KYC Verification on Rollhub.com

Updated over 5 months ago

Easy Guide to KYC Verification on Rollhub.com

KYC (Know Your Customer) is a process that helps Rollhub.com verify your identity. It’s required to prevent fraud, identity theft, and other illegal activities. Many users face difficulties during KYC, so here’s a simple, step-by-step guide to get it right.


How to Complete Your KYC Verification

Step 1: Enter Your Basic Information

Go to the Rollhub.com KYC page and fill in your details:

  • Full Name (must match your ID)

  • Date of Birth

  • Residential Address

  • Zip/Postal code

  • City

Avoid Mistakes:

  • Don’t leave fields blank.

  • Don’t enter incorrect details.


Step 2: Upload a valid government-issued ID document or Driving license.

Your ID must include:

  • Your full name, photo, and date of birth

  • Expiration date (not expired)

Avoid Mistakes:

  • Don’t upload blurry or unreadable images.

  • Don’t submit paper or handwritten IDs—they won’t be accepted.


Step 3: Upload Proof of Address

Provide a recent document (within the last 3 months) showing your name and address, such as:

  • Utility bill

  • Bank or credit card statement

  • Official letter from a government office

Avoid Mistakes:

  • Don’t upload old or unclear documents.

  • Make sure your name and address are visible.


Step 4: Take a Selfie with Your ID

Hold your ID and a piece of paper with:

  • "Rollhub.com" + Your Username

  • Today’s Date

Make sure your face, ID, and paper are all clearly visible in the photo.

Avoid Mistakes:

  • Don’t wear hats, sunglasses, or anything covering your face.

  • Don’t write incorrect details on the paper.


Step 5: Click on the Send Verification Button

Final Tips

  • Double-check everything before submitting.

  • If you need help, contact Rollhub.com Support—they’re happy to assist.

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